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Most frequently asked questions

Which payment options are available for depositing funds?

What is the minimum account value needed to place a trade?

I have made a direct deposit via Skrill. What should I do next?

I have made a direct deposit via Credit/Debit Card. What should I do next?

If you have made a direct deposit payment to Fortrade via credit/debit card, please be sure to email us a copy of your card to [email protected] or to your account representative in order to fund and activate your Real Trading Account. We require copies of both the front and reverse of your card. For your security you can cover the Card Security Code (CSC) or Card Verification Value (CVV) on the reverse of the card.

If you have made a direct deposit payment to Fort Securities via credit/debit card, please be sure to email us a copy of your card to [email protected] or to your account representative in order to fund and activate your Real Trading Account. We require copies of both the front and reverse of your card. For your security you can cover the Card Security Code (CSC) or Card Verification Value (CVV) on the reverse of the card.

If you have made a direct deposit payment to Fortrade Canada Limited via credit/debit card, please be sure to email us a copy of your card to [email protected] or to your account representative in order to fund and activate your Real Trading Account. We require copies of both the front and reverse of your card. For your security you can cover the Card Security Code (CSC) or Card Verification Value (CVV) on the reverse of the card.

If you have made a direct deposit payment to Fortrade Mauritius via credit/debit card, please be sure to email us a copy of your card to [email protected] or to your account representative in order to fund and activate your Real Trading Account. We require copies of both the front and reverse of your card. For your security you can cover the Card Security Code (CSC) or Card Verification Value (CVV) on the reverse of the card.

I have made a direct deposit via wire transfer. What should I do next?

How to fix a failed deposit?

Do I need to verify my wire transfer with Fortrade?

How long does it take for a wire transfer to be processed?

How can I find out if my wire transfer has failed?

Why is my deposit pending?

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Risk Warning and Disclaimer

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 67% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Be Aware: You can lose all, but not more than the balance of your Trading Account. These products may not be suitable for all clients therefore ensure you understand the risks and seek independent advice. This material does not constitute an offer of, or solicitation for, a transaction in any financial instrument. Fortrade accepts no responsibility for any use that may be made of the information and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information, consequently any person acting on it does so entirely at their own risk. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

CFDs and margin FX are leveraged products that carry a high level of risk to your capital. You should only trade with money you can afford to lose. Be Aware: You can lose all, but not more than the balance of your Trading Account. You do not own, or have any rights to, the underlying assets. Past performance is no guarantee of future performance. This information is intended to be general in nature and is not financial product advice. Any advice contained on this website or provided to you by Fort Securities Australia Pty Ltd is general advice only and has been prepared without considering your objectives, financial situation or needs. Before acting on any information, you should consider the appropriateness of the information provided and the nature of the relevant financial product having regard to your objectives, financial situation and needs. We encourage you to obtain independent financial advice and consider our Financial Services Guide (FSG), Product Disclosure Statement (PDS) and Target Market Determination (TMD) to determine if this product is suitable for you before deciding to enter into or obtain any financial products issued by us. The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Be Aware: You can lose all, but not more than the balance of your Trading Account. These products may not be suitable for all clients therefore ensure you understand the risks and seek independent advice. You do not own, or have any interest in, the underlying assets. Fortrade Canada Limited is an Order Execution Only broker, and does not provide investment advice or recommendation. Fortrade is a member of the Canadian Investment Regulatory Organization (CIRO) and a member of the Canadian Investor Protection Fund (CIPF). Fortrade Canada Limited is authorised to provide CFD trading services in all provinces in Canada except Quebec. Residents of Alberta province are required to be Accredited Investors to trade CFDs.

CFDs are complex and highly speculative instruments, which come with a high risk of losing money rapidly due to leverage.75% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing all your invested capital.
The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

All CFDs, including cryptocurrency CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Be aware, as a retail client you can lose all, but not more than the balance of your trading account due to Fortrade’s negative balance protection.

The information on this site is not directed at residents of the United States or Belgium and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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Fortrade Authorised and Regulated Centers:

Fortrade Ltd., 43-45 Dorset Street, London, W1U 7NA, London, United Kingdom.
Office: Michelin House, 81 Fulham Road, London. SW3 6RD.
Authorised and regulated in UK by the Financial Conduct Authority (FCA), FRN: 609970.

Fortrade Canada Limited, 1200 Waterfront Centre, 200 Burrard Street, P.O. Box 48600, Vancouver BC V7X 1T2, Canada.
Regulated by the Canadian Investment Regulatory Organization (CIRO) and a member of the Canadian Investor Protection Fund (CIPF). CRN: BC1148613.

Fort Securities Australia Pty Ltd. (T/A Fortrade Australia), Level 5, 20 Bond Street, Sydney NSW 2000.
Licensed and regulated by the Australian Securities and Investments Commission (ASIC) ABN: 33 614 683 831 | AFSL: 493520.

Fortrade Cyprus Ltd, Office 302, Abbey Tower, Block A, 34, Kosta Partasides Street, 3030 Limassol, Cyprus.
Regulated and supervised by the Cyprus Securities and Exchange Commission (CySEC) with CIF license number 385/20.
Fortrade Cyprus Ltd, Branch in Madrid, Spain. CNMV Registration No. 158.

Fortrade Mauritius Ltd. The Cyberati Lounge, Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, 72201 Ebene, Republic of Mauritius.
Authorised and regulated by Financial Services Commission, Mauritius (FSC), SEC-2.1B investment dealer number: GB21026472.

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PSP	Regulated by	Country
Skrill Limited	Financial Conduct Authority	UK
Paysafe Holdings UK Limited.(Neteller)	Financial Conduct Authority	UK
PayPal (Europe) S.à r.l. et Cie, S.C.A.	Financial Conduct Authority	Luxembourg