GDPR

GDPR stands for General Data Protection Regulation. It is a comprehensive data protection law enacted by the European Union (EU) to safeguard the privacy rights of individuals within the EU. GDPR applies to all organizations that handle the personal data of EU citizens, regardless of their location. As a CFD brokerage, we are committed to complying with GDPR regulations to protect the personal data of our users.

We collect and process personal data that is necessary for providing our services, complying with legal obligations, and improving user experience. This may include information such as your name, contact details, identification documents, financial information, and transaction history. We collect only the data that is relevant and necessary for legitimate business purposes and to provide the services for which you have signed an agreement with us.

We take data protection and security seriously. We implement industry-standard security measures and best practices to safeguard your personal data from unauthorized access, loss, or misuse. This includes encryption, access controls, firewalls, and regular security audits. We also have policies and procedures in place to ensure our employees and third-party service providers handle personal data securely and confidentially.

We collect and process personal data for various legitimate purposes, including but not limited to:

• Opening and managing your trading account
• Verifying your identity and complying with regulatory requirements
• Facilitating deposits, withdrawals, and transactions
• Providing customer support and resolving inquiries
• Sending important updates, notifications, and marketing communications (with your consent, where required)
• Conducting data analysis, research, and improvement of our services

Full details can be found in our Privacy Policy.

We may share your personal data with trusted third-party service providers, credit institutions (where we keep segregated our clients` funds), who assist us in delivering our services effectively. and legal or regulatory authorities as required by law. We ensure that any third-party recipients of personal data are bound by strict confidentiality and data protection obligations.

Under GDPR, you have several rights regarding your personal data, including the right to access, rectify, restrict processing, delete, and portability of your data. You also have the right to withdraw consent, object to processing, and lodge complaints with the relevant supervisory authority. Our Privacy Policy outlines how you can exercise these rights and the procedures to follow.

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. We regularly review the data we hold and implement appropriate retention periods in line with legal requirements and business needs. The financial regulators we are authorised by stipulate that we securely retain all client data for a period of 5 or 7 years after the client has closed their trading account.

If you have any questions, concerns, or requests regarding data protection and our GDPR compliance, you can contact our Data Protection Officer (DPO) or our customer support team. Details on how to reach us are provided in our Privacy Policy.

Yes, we may use cookies and similar technologies to enhance your browsing experience, personalize content, and gather analytical information. By using our website, you consent to the use of cookies as described in our Privacy Policy. You can manage your cookie preferences through your browser settings.

As a global CFD brokerage, it is possible that personal data collected on our platform may be transferred to and processed in countries outside the European Economic Area (EEA). These countries may have data protection laws that differ from those within the EEA. However, we ensure that any transfers of personal data outside the EEA are conducted in accordance with applicable data protection laws and safeguards, such as using standard contractual clauses, obtaining individual consent, or relying on other legal mechanisms recognized by the relevant authorities. We take the necessary measures to protect your personal data and ensure that it receives an adequate level of protection, regardless of where it is processed.