Most frequently asked questions
Proof of Identification (including a government-issued photo)
Proof of Address (bearing your name and issued within the last 3 months)
Please send your documents via email: [email protected]
Proof of Identification (Primary Photographic)
Requirements:
* Please note that Fortrade Australia does not accept account applications from any persons under the age of 18.
Proof of Address (bearing your name)
Examples include:
Requirements:
Please send your documents via email to [email protected]. If you have any questions regarding identification or proof of address documents, contact us at [email protected].
Prioritised
If Passport or National ID cannot be provided:
Driving License may be acceptable as ID – it must be accompanied by client’s Selfie and only in cases if a client is unable to provide his ID or Passport.
Please note: if the Driving license is provided as proof of ID, you will need to supply a second document as proof of residential address.
Proof of Address (bearing your name) not older than 6 months
Other similar documentation, issued by governmental bodies or reliable sources: Social Insurance Card, State University letter, Tax declaration, Letter from the Pension Fund, etc.
Please send your documents via email: [email protected]
If there has been any change to your personal circumstances, personal details or your residency, please contact us at: [email protected].
We may require proof of the change in details, such as a new proof of address if you have moved house.